Cancellation conditions

Cancellation conditions

for individuelle / familier

The stay can be canceled up to 7 days before arrival with a refund of the entire amount, minus DKK 200.00 in administration fee per booked room. In case of later cancellation, the guest pays the full amount. Cancellation must be made in writing via email  [email protected]

When booking via 3rd party portals, you must contact the booking site where you made the booking.

Bookings made as Non Ref / Last Minute / Low budget cannot be changed / refunded.

Cancellation conditions

ved Riverboat og Regatta pakker

The package can be canceled up to 30 days before arrival with a refund of the entire amount, however, minus DKK 1,000.00 in administration fee per booked room. In case of later cancellation, the guest pays the full amount. Cancellation must be made in writing via email  [email protected]